MONY Group selects Bonsai Labs to boost AI Fluency across the organization

MONY Group is the fintech group behind MoneySuperMarket, MoneySavingExpert, Quidco and other brands that help households save money.

Teams across MONY Group have already been exploring how AI could support productivity and innovation across departments, but experimentation was naturally fragmented. Confidence levels and understanding of how to prompt effectively ranged widely. The leadership team recognised the need for a shared language and a baseline of AI capability, one that would empower teams to use Generative AI confidently and responsibly, aligned with MONY Group’s AI Policy.

Bonsai Labs helped MONY Group equip over 200 employees with the skills, confidence, and structure to use generative AI effectively, by delivering a series of enterprise-ready AI training courses.

An engaging and personalized AI workshop series

We delivered a Prompt Engineering Workshop series tailored to MONY Group’s brief and level of AI readiness.

The sessions combined practical instruction, interactive exercises, and real-time experimentation, designed to shift participants from basic curiosity to confident application.

Trainings focused on ChatGPT and Microsoft Copilot, and the underlying prompting structures and skills were designed to be applied across the wider ecosystem of AI assistants, including tools such as Perplexity and other emerging LLM interfaces. This gave participants a foundation they can use regardless of which AI tool they adopt next.

Key parts included:

• A Prompt Maturity Scale to help teams self-assess their current capability and understand the path to efficiency.
• Step-by-step guidance through Role, Context, Output, and Task (RCOT) - a repeatable framework for creating structured, high-quality prompts.
• Hands-on challenges via the Bonsai Prompt Arena, where participants tested, scored, and refined their prompts in real time.
• A ChatGPT Deep Dive, covering key tools such as Deep Research, Data Analysis, Projects, Custom GPTs and Agent Mode, mapped directly to MONY Group workflows.
• Reinforcement of the MONY Group AI Policy, embedding principles of responsible and secure AI use.

Why Bonsai Labs

What’s next

Following the success of the initial workshops, MONY Group is continuing the collaboration with Bonsai Labs with follow-up modules focused on Intermediate Prompt Engineering sessions, for teams ready to extend into projects, automations, and Custom GPTs.

By equipping over 100 employees with structured AI skills, MONY Group has built the foundation for confident, compliant, and creative AI adoption, driven by a shared AI literacy and increase in AI fluency.