Privacy Policy

This Privacy Policy describes how Bonsai Labs (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website https://bonsai-labs.com, contact us, or interact with third-party services integrated on our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

• Company Name: Bonsai Labs OÜ
• Address: Sepapaja tn 6, 15551 Tallinn, Harju Maakond, Estonia
• Email: contact@bonsailabstech.com
• Website: https://bonsai-labs.com

2. What Personal Data We Collect

We collect the following types of personal data:

• Contact Information: When you fill out our contact form to request a quote or more information, we collect your name, email address, company name, and any message you include.
• Business Identification Data: Using third-party services such as RB2B and Warmly, we may collect data including your company name, location, industry, and size, based on your IP address or browser fingerprinting.
• Usage Data: Through tools like Google Analytics, we collect anonymized data on how you use our website (e.g., pages visited, time spent, browser type, location based on IP, etc.).

3. How We Use Your Data

We use the collected data for the following purposes:

• To respond to your inquiries and provide the services you request
• To identify potential B2B leads and better understand our website visitors
• To analyze website traffic and improve our website experience
• To personalize content or features based on usage

4. Legal Basis for Processing

We process your personal data on the following bases:

• Consent: When you submit your information via our contact form.
• Legitimate Interest: For analytics, lead generation, and website optimization.
• Legal Obligation: If required to comply with applicable laws.

5. Third-Party Services

We share data with the following third-party services for specific purposes:

• Google Analytics: For usage analytics and visitor insights.
• RB2B: To identify company-level visitor data for B2B marketing.
• Warmly: For real-time company insights and visitor personalization.

These services may collect data directly from your browser or device. We encourage you to review their respective privacy policies.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• The right to access, correct, or delete your personal data
• The right to restrict or object to certain types of processing
• The right to withdraw consent at any time
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at contact@bonsailabstech.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Your data may be transferred and processed outside the European Economic Area (EEA), particularly when using tools like Google Analytics. We ensure appropriate safeguards are in place when transferring data internationally.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage. This includes cookies set by:

• Google Analytics
• RB2B
• Warmly

You can manage your cookie preferences or learn more by visiting our Cookies Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We recommend checking this page periodically for updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: contact@bonsailabstech.com
• Website Contact Form: https://bonsai-labs.com/contact